If you've received your login credentials but still can't seem to access the portal, here are a few tips that usually help our members when they encounter this issue:

  • You log in at https://optinlabs.com/app/ - not anywhere else!
  • Both your user name and password are CASE SENSITIVE. Your username is your account's email address.
  • If you forgot or misplaced your credentials, go to the login page and click on forgot password. Enter your email address and we'll shoot you a link to reset your password.
Should you find that you are still having trouble, it might be due to an internal error.  Please contact us at support@optinlabs.com